Play Safe Stay in Control Philippines

arina plus Responsible Gaming

Gaming is meant to be fun. At arina plus, we give every Filipino player the tools and information they need to keep it that way — from deposit limits and session reminders to full self-exclusion options. Your wellbeing always comes first.


Tools That Keep You in Control

Every arina plus account comes with built-in safeguards designed for Filipino players who want to enjoy gaming responsibly.

Deposit Limits

Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately, while raising it includes a short cooling-off period to protect you. This tool is one of the most effective ways to keep your spending predictable and within your personal budget. Contact [email protected] if you need help configuring your limits.

Session Time Reminders

It is easy to lose track of time when you are enjoying slots or fish games on arina plus. Our session reminder feature sends you an in-app notification after a set period of continuous play, prompting you to take a break. You can customise the reminder interval to suit your own habits — whether that is every 30 minutes or every two hours. Regular breaks help you stay refreshed, make clearer decisions, and enjoy gaming as the leisure activity it is meant to be. Enable this feature in your account preferences at any time.

Take a Break

If you feel you need a short pause from gaming, our Take a Break feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. During this time you will not be able to log in, place bets, or make deposits. Your account balance and any pending withdrawals remain safe and accessible once the break period ends. This is a quick, no-questions-asked option that puts you firmly in the driver's seat. Request a break by contacting our support team at [email protected].

Self-Exclusion

For players who feel they need a longer or permanent break, arina plus offers a full self-exclusion option. Once activated, your account will be closed and you will be prevented from opening a new account for the duration of the exclusion period. Self-exclusion can be set for six months, one year, or indefinitely. We take self-exclusion requests seriously and process them promptly — usually within 24 hours of your request being received. To initiate self-exclusion, please email [email protected] with the subject line "Self-Exclusion Request."

Spending and Activity History

Transparency is a core part of responsible gaming at arina plus. Your account dashboard gives you a clear, itemised view of all deposits, withdrawals, bets placed, and game sessions over any selected time period. Reviewing your activity regularly is one of the simplest habits you can build to stay aware of your gaming patterns. If you notice your spending is higher than you intended, use the deposit limit or take-a-break tools right away. Knowledge is the first step toward staying in control.

Minor Protection

arina plus is strictly for players aged 21 and above in the Philippines. We verify the age of all registered players as part of our onboarding process and take any report of underage access extremely seriously. If you share a device with younger family members, we strongly recommend using device-level parental controls and keeping your account credentials private. Never share your login details with anyone, and log out of your account after every session. If you suspect a minor has accessed a gaming account, contact us immediately at [email protected].


Recognise the Warning Signs

Gaming should always feel like entertainment, not an obligation or an escape. If any of the following signs feel familiar, it may be time to use one of our responsible gaming tools or seek outside support. You are not alone — help is available, and reaching out is a sign of strength, not weakness. arina plus encourages every Filipino player to check in with themselves regularly and to talk openly with someone they trust if gaming starts to feel out of balance.

See Our FAQ
  • Spending more than you can afford You find yourself depositing money that was set aside for rent, bills, food, or other essential expenses.
  • Chasing losses After a losing session, you feel a strong urge to keep playing in order to win back what you lost, rather than stopping and walking away.
  • Neglecting responsibilities Work, family time, or personal commitments are being skipped or delayed because of gaming sessions.
  • Hiding your gaming activity You feel the need to conceal how much time or money you spend on gaming from family members or close friends.
  • Feeling anxious or irritable when not playing Restlessness, mood changes, or difficulty concentrating when you are away from the platform may indicate a dependency forming.

Where to Get Help in the Philippines

If you or someone you know needs support, these organisations provide free, confidential assistance to Filipinos affected by problem gambling.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes player education, self-exclusion registries, and support referrals. Filipino players can contact PAGCOR directly to register for the national self-exclusion list, which applies across all licensed gaming operators in the country. This is a free service available to any adult player who feels they need additional protection beyond what their gaming platform provides.

National Center for Mental Health

The National Center for Mental Health (NCMH) in the Philippines provides counselling and psychiatric services for individuals dealing with behavioural issues, including problem gambling. Their crisis hotline is available around the clock and can connect you with a trained mental health professional. Reaching out early makes a significant difference — the sooner you seek help, the more options are available to you. All consultations are handled with full confidentiality and without judgement.

Gamblers Anonymous Philippines

Gamblers Anonymous Philippines offers peer support meetings for individuals who want to stop gambling and stay stopped. The programme is based on a twelve-step recovery model and is entirely free to attend. Meetings are held regularly in Metro Manila and other major cities across the Philippines, with online sessions also available for those in provincial areas. Sharing your experience with others who truly understand can be one of the most powerful steps toward lasting recovery. No registration or referral is required to attend your first meeting.

Ready to Play the Right Way?

arina plus is built for Filipino players who want great entertainment and full peace of mind. Set your limits, use our tools, and enjoy every session knowing you are in control. Have questions? Our FAQ has answers, or reach us directly at [email protected].